Frequently Asked Questions

In most cases, you can use your existing security camera infrastructure. Vulkano.ai is compatible with standard IP cameras and most modern CCTV systems. We provide a small edge computing device that connects to your cameras and handles the AI processing locally. No cloud video streaming required.

Most retailers are up and running within 7 days. Our team handles the technical setup, which typically takes 1-2 days on-site. The remaining time is spent calibrating the system and training your team on the dashboard. For larger deployments, we create a phased rollout plan.

Our platform provides comprehensive retail analytics including: foot traffic counts and patterns, heat maps showing customer movement, dwell time analysis, conversion rates, queue lengths and wait times, staff-to-customer ratios, zone performance comparisons, and peak hour identification. All metrics are available in real-time and historical reports.

Yes, absolutely. Vulkano.ai was designed from the ground up with GDPR compliance in mind. We process video locally, never store identifiable images, and only work with anonymized aggregate data. We provide full documentation for your DPO and can support your DPIA process. We also hold relevant ISO certifications for data security.

Pricing depends on the number of cameras and stores in your deployment. We offer flexible plans starting from single-store implementations to enterprise-wide rollouts. Contact us for a personalized quote based on your specific needs. We also offer pilot programs so you can validate the ROI before committing to a larger deployment.